Responsible Gaming
Gaming Should Be Entertainment
Online gaming should always be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the odds are always in favor of the house. Please gamble only with money you can afford to lose, and never view gaming as an investment or income source.
Age Verification & Legal Requirements
You must be at least 18 years of age (or the legal age in your jurisdiction) to participate in online gaming activities. By accessing gaming platforms, you confirm that you meet the minimum legal age requirement in Australia. If you are under the legal age, please do not participate in gaming.
Warning Signs of Problem Gambling
Be aware of these common warning signs that may indicate a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities or lying about the time and money spent
- Gambling with money needed for essentials like bills, rent, or food
- Feeling anxious, irritable, or restless when trying to cut back or stop
- Neglecting work, study, family, or social responsibilities due to gaming
- Borrowing money to fund gaming activities
- Unable to stick to a budget or spending limit
- Experiencing mood changes or using gaming to escape problems
- Continuing to gamble despite negative consequences
If you recognize any of these signs in your behavior, please reach out for support immediately.
Self-Help Tools & Controls
Most responsible gaming operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a cap on the amount you're willing to lose
- Reality Checks: Enable reminders that appear during gaming sessions to help you track time and spending
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts and platforms
- Session Time Limits: Set automatic limits on how long you can play in one session
- Account Cooling-Off Periods: Take breaks from gaming for a predetermined time
We encourage you to use these tools to maintain responsible gaming habits.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, please contact one of these organizations:
Australia
- Gambling Help Online — Free, confidential support and counseling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call)
International Support
- GamCare (UK) — Free support and self-assessment tools
www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (USA)
www.ncpgambling.org
If You Need Help
Don't hesitate to reach out. Problem gambling is a serious issue, but help is available. Whether you're concerned about your own gaming habits or those of someone you know, professional support organizations are ready to help—confidentially and at no cost.
Contact Gambling Help Online at 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a counselor today.